Shipping policy

Effective Date: 10/20/2022

Business Name: Royalty Beauty

Thank you for shopping with Royalty Beauty. We are committed to delivering your order safely and efficiently.

1. Processing Time

All orders are processed within [2–5 business days] (excluding weekends and holidays).

Processing time is separate from shipping time.

During high-volume periods (launches, promotions, holidays), processing may take slightly longer.

You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: [3–7 business days]

• Expedited Shipping: [2–3 business days] (if offered)

Delivery times are estimates and are not guaranteed.

3. Address Accuracy

Customers are responsible for providing accurate shipping information.

Royalty Beauty is not responsible for:

• Packages shipped to incorrectly entered addresses

• Orders returned due to incorrect address information

If a package is returned to us, the customer will be responsible for reshipping fees.

4. Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Royalty Beauty is not responsible for lost or stolen items.

If your tracking shows delivered but you have not received your package:

1. Check with household members or neighbors.

2. Contact your local post office.

3. File a claim with the carrier.

We are not responsible for carrier-related delivery issues.

5. Shipping Delays

Royalty Beauty is not responsible for shipping delays caused by:

• Weather conditions

• Carrier delays

• Natural disasters

• Holidays

• Incorrect address information

6. Damaged Items

If your order arrives damaged:

• Contact us within 48 hours of delivery.

• Email: r.royaltybeauty5@gmail.com

• Include clear photos of the damaged item and packaging.

We will review the claim and offer a replacement or store credit if approved.

7. International Shipping (If Applicable)

International customers are responsible for:

• Customs fees

• Duties

• Taxes imposed by their country

Royalty Beauty is not responsible for customs delays.

8. Order Tracking

Once your order ships, you will receive tracking information via email.

Please allow 24–48 hours for tracking to update.